Dane County Sheriff's Office 115 W Doty Street Madison, WI 53703 (608) 284-6800 (General Information) TTY: Call Wisconsin Relay 711
Just as we recognize that conflicts between citizens and agency employees can arise, we also realize that there are times when employees go above and beyond the call of duty. Law Enforcement employees, like everyone else, appreciate it when their good deeds are noticed. Too often they are remembered for the traffic tickets they issue or the arrests they have to make, and not for the thousands of helping hands they extend.
If a deputy or employee of the DCSO provides services that you feel they should be commended for, please write the Sheriff a letter or note to that effect, giving your feelings on what the deputy or employee has done that deserves commendation. The Sheriff will see that it gets to the employee and that a copy is placed in the employee's personnel file. This boosts their morale and encourages them and all other deputies and employees of the department to be more positive about themselves and the service they provide. We are proud of the good relationship we share with the community. These compliments are also displayed on our "Attitude for Excellence" page on this website.
Mail compliments to the Sheriff's Office at this address:
Dane County Sheriff's Office Attn: Executive Services Captain 115 W. Doty Street Madison, WI 53703
In order to maintain public trust and confidence it is absolutely necessary that our conduct meet the highest ethical standards of the law enforcement profession. It is the policy of the Dane County Sheriff's Office to openly encourage any person with a complaint regarding service levels or the actions of our employees to bring that complaint to the attention of the Department. Citizens have the right to file complaints against police officers and police departments must have a policy on how complaints are handled. This page will explain the procedure for the Dane County Sheriff's Office.
In cases of minor complaints or questions about a traffic stop, you can call the department and request to speak with the on duty supervisor. In minor complaints, the supervisor will try to answer your questions and concerns. If necessary, the supervisor will take down the information, speak with the deputy and get back in contact with you to answer your questions, and bring your concerns to the attention of the deputy.
Citizens can also file a formal complaint. It is the policy of this department to accept, investigate and resolve any complaints filed by a citizen regarding the conduct of our law enforcement officers, as well as civilians, employed by the Sheriff's Office. Complaints from an anonymous source will be accepted only if the complaint has sufficient factual information to warrant an investigation.
You can call and ask to speak with the on duty supervisor at (608) 284-6800, during normal business hours, or (608) 255-2345, after business hours, or fill out a complaint form (You must have the free Adobe Acrobat Reader program to use the form). Citizen Complaint Form When the form is complete, it can either be brought into any of our offices or mailed to the Sheriff's Office at this address below:
All written complaints will be assigned to a supervisor for a complete investigation and forwarded to the Sheriff. After a complete investigation and review of the complaint, the citizen will be informed as to the outcome of his/her complaint.