How can I drop off money for someone in jail?
Family and friends of inmates housed at the Rock County Jail are able to deposit funds into inmate commissary accounts utilizing the Kiosk Payment Acceptor located in the lobby of the Rock County Jail. The kiosk assists family and friends by eliminating the need to contact the Central Control officer. It immediately deposits the money into the inmate's account avoiding delays during holidays or weekends and making the money readily available for commissary purchases. Any monies deposited will be subject to the normal collections for debts owed to the Rock County Jail by the inmate.
The automated payment kiosk accepts United States currency in 1, 5, 10, 20, 50, and 100 US denominations, debit cards, and credit cards for funding Jail resident Cobra Banker accounts. Deposits may be made in the lobby area seven days a week, 24 hours a day. The first article of currency inserted into the machine MUST be a denomination of $5.00 or higher. There is a $3.00 convenience fee for utilizing the lobby kiosk. The fee will be deducted from the amount deposited into the inmate's account for cash transactions.
The Lobby Kiosk
Family and friends of inmates are also able to deposit money into an inmate's account online at Inmate Deposit.
Mail Procedure: All Incoming and outgoing mail will be processed through the United States Postal Service.
Incoming personal mail such as letters, cards, drawings, and pictures will be digitally delivered via inmate tablets.
All incoming mail intended for inmates should be addressed in the following manner and must include "BN#" written clearly with the booking number:
Rock County Jail
Inmate John M. Doe, BN#00000
P.O. Box 2966
San Antonio, TX 78299-2966
All incoming mail envelope covers must be free of gang signs, drawings, graffiti, etc. If mail is received with extraneous markings, they will be marked refused and returned to the sender. Mail with lipstick or perfume will not be accepted. All incoming mail is subject to inspection. The sender of any incoming mail that contains contraband, illegal substances, and/or items that threaten the safety and security of the Rock County Jail is subject to prosecution under Wisconsin State Statute 302.095 - Delivering Articles to Inmate. Mail received for inmates who are no longer in custody will be marked "Return to Sender - No Longer in Custody."
All outgoing mail will be stamped "Mailed from the Rock County Jail."
Magazines/Publications: For security and control, inmates are allowed two (2) subscription publications, newspapers, books or magazines, to come to the Jail while they are incarcerated. Books must be soft covered. The publications must come directly from the publishers or distributors. Any other reading materials will not be accepted.
Pornographic material or any other publications, which have been reviewed by the Jail administration and deemed inappropriate or presenting a security hazard, will not be allowed in the Jail.
Can you give a message to my friend/loved one?
The Rock County Jail does not routinely accept telephone messages for inmates. If you have an emergency message (death in the family, major illness) that can be verified, we will make every attempt to pass the message on in a timely manner.
Inmates have access to a telephone and can make collect or prepaid calls. A kiosk is available in the front lobby of the Sheriff's Office and on the 2nd floor at the Rock County Courthouse to prepay. You can prepay with cash, credit, or debit cards. You can also go to www.icsolutions.com to set up a prepaid plan. If you have any questions, you can contact ICSolutions Customer Service at 1-888-506-8407.
As a reminder, your family and friends can also exchange digital messages with you online or on the GettingOut mobile app.
Any questions regarding our previous vendor, Telmate, may contact their Customer Service at 1-866-516-0115.
Commissary is available Tuesday and Friday and must be ordered the proceeding day. Funds must be available prior to ordering any items.
Additional information or questions may be directed to the following:
All Inmate visits are conducted through video visitation provided by ICSolutions. Visitors need to set up an account with ICSolutions in order to visit or deposit funds on inmate accounts.
Accounts can be set up by using a Kiosk in the front lobby at the Rock County Jail, or by accessing the internet at www.icsolutions.com. A photo I.D., and an email address or phone number is required to set up an account. Once an account is set up all visits are scheduled via the kiosk or the website. Visitors may deposit money for inmates by using the kiosk or via the website.
Inmates are allowed one free 30-minute visit per week. Friends and family may purchase additional visits during the week. The cost for additional visits are as follows:*
*Charges for additional visits are subject to change.
Visitation is conducted 7 days a week during the following hours:
Secure Custody Inmates
*Please note that anyone housed for Dane County at a different facility MUST be taken back to the Dane County Jail prior to release*
Bail and/or fines can be paid 24 hours a day.
Acceptable forms of payment are cash and credit cards only(Visa, MasterCard, American Express, Discover). If a credit card is used for posting bond or payment of fines a transaction fee will be included from Government Payment Services, Inc.